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Ottawa honors ‘brave, calm’ girl with telecommunicators

Present for a 911 Superhero Award presentation at Tuesday's meeting of the Ottawa City Council are (from back row, left to right, to front row) telecommunicators Will Chapman, Grant Stock, Dan Francisco, Adam Rowe and Chief Brent Roalson; lead telecommunicator Jamie Mignone; telecommunicators Lindsey Mesarchik, Andrea Foulks and Jacqueline Boyer; lead telecommunicator Stacey Fuentes; telecommunicators Emily Rubio and Chandler Koepke; 911 Superhero Award recipient Alexia Innis, with her sister, Gabrielle Innis, and mother, Carrie Innis. Not shown are lead telecommunicator Greg Dodd and telecommunicator supervisor Debbie Lucas.
Present for a 911 Superhero Award presentation at Tuesday's meeting of the Ottawa City Council are (from back row, left to right, to front row) telecommunicators Will Chapman, Grant Stock, Dan Francisco, Adam Rowe and Chief Brent Roalson; lead telecommunicator Jamie Mignone; telecommunicators Lindsey Mesarchik, Andrea Foulks and Jacqueline Boyer; lead telecommunicator Stacey Fuentes; telecommunicators Emily Rubio and Chandler Koepke; 911 Superhero Award recipient Alexia Innis, with her sister, Gabrielle Innis, and mother, Carrie Innis. Not shown are lead telecommunicator Greg Dodd and telecommunicator supervisor Debbie Lucas.

When her mother passed out at home and hit the floor, Alexia E. Innis, of Ottawa, knew exactly what to do.

At Tuesday night’s City Council meeting, she was rewarded for it as part of a ceremony honoring the city’s telecommunicators.

Alexia, 12, a sixth-grader at Central Intermediate School, was called to the front of the council chambers and presented with a framed 911 Superhero Award letter from the Ottawa police and fire departments.

Lead telecommunicator Stacey Fuentes recounted the incident.

On the morning of Saturday, March 10, the city’s central dispatch received Alexia’s call.

According to the citation, Alexia “was able to calmly give her location and tell telecommunicator Grant Stock that her mother needed an ambulance. Officers and medics were dispatched to the location and were able to transport (her) mom safely to the hospital.

“Not only did you call 911 for help, but you showed bravery and remained calm in a stressful situation,” Fuentes read from the award. “There are times when even adults are unable to do this.

“We believe Alexia’s quick thinking contributed to the speedy response of our emergency personnel.”

In addition to the award, Mayor Bob Eschbach read a proclamation honoring telecommunicators.

Public Health and Safety Commissioner Tom Ganiere commended the city’s telecommunicators for “exhibiting compassion, understanding and professionalism” on the job and remaining “calm, cool and collected” while responding to emergency calls.

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